Category Archives: Office 2007

Problems that have a connection with microsoft Office 2007

Show Host Name via VBS (ShowHost.vbs)

Simple script to show host name of the local machine in a popup window add code to “ShowHost.vbs”

Dim Shell
Dim CompName
Set Shell = WScript.CreateObject("WScript.Shell")
CompName = Shell.ExpandEnvironmentStrings("%COMPUTERNAME%")
Msgbox "Your Computer name is " & CompName

Delegate Distribution List Modification to Users in Outlook.

I always wondered what the “Managed By” tab was when displaying the properties of a Distribution or Security Group in Active Directory. By adding a user to the “Managed By” tab they can then be delgated to modify distribution lists using Outlook, obviously this helps with admin tasks and people complaning at you when someone is not in the list!!

  1. My Computer -> Administrative Tools -> Users and Computers
  2. Select OU – I create a seperate “Distribution_Groups_OU”
  3. Select “Distribution Group” right click “Properties”

Checking what users are part of the Distribution group in Outlook

  1. Add Distribution in email using “to…”
  2. Simple click “+” to expand it:
  3. Note: This “+” does not apply on all distributions groups such as Dynamic groups so you may not see if. You will need to check AD to confirm what type of list it is.

Modifying Distribution group in Outlook (For the delegated user selected in the previous step “Managed By” tab)

  1. Open Outlook -> Tools -> Address Book
  2. Locate Distribution Group -> Right Click -> Properties
  3. Click “Modify Members”
  4. Click “Add”
  5. Select Member Click “OK”


NK2 Files & Import

NK2 File locations in Windows XP / Windows 7

  • Windows XP: Start -> Run -> “%userprofile%\Application Data\Microsoft\Outlook”
  • Windows 7: Start -> Run -> “%appdata%\Microsoft\Outlook”

Import Outlook nicknames from .NK2 file to Outlook 2010 Profile

  1. Copy *.NK2 to %appdata%\Microsoft\Outlook
  2. Change name of .NK2 file to match the Outlook profile name (This can be checked using “Mail” in control panel)
  3. Start -> Run -> “outlook.exe /importnk2” (This imports the NK2 file into the profile)
  4. Once imported the .nk2 file should get renamed automatically with . file extension
  5. Import of Contacts will merge with current cache (not overwrite)

Automatic tool to do this:

SCANPST.EXE Tool Location (PST recovery)

Looking for ScanPST tool bundled with Microsoft Office?

Try on the following locations:


  • disk drive:\Program Files\Microsoft Office\OFFICE12
  • disk drive:\Program Files\Common Files\System\Mapi\1033\
  • disk drive:\Program Files\Common Files\System\Mapi\1033\NT
  • disk drive:\Program Files\Common Files\System\MSMAPI\1033
  • disk drive:\Program Files(x86)\Microsoft Office\Office12
  • disk drive:\Program Files(x86)\Common Files\System\Mapi\1033\
  • disk drive:\Program Files(x86)\Common Files\System\MSMAPI\1033

Outlook 2007 | Cached Mode

In order to change outlook to allow cached exchange mode for multiple mailboxes change the following reg key:

Key: HKCU\Software\Microsoft\Office\12.0\Outlook\Cached Mode
DWORD: CacheOthersMail
Value: 1

Close Outlook, after you have changed / added this key start Outlook.
When you access the shared mailboxes – the first time it will download the content then after this access will be much faster – same as your main mailbox

Note: this fix is also in Office SP2 so best off just updating the SP.

Outlook 2007 File Locations

To access the folder holding the toolbar, VBA, send & receive settings, and nickname files, copy and paste:

  • Vista/W7: %USERPROFILE%\AppData\Roaming\Microsoft\Outlook
  • XP: %USERPROFILE%\Application Data\Microsoft\Outlook

To see the message store files, copy and paste:

  • Vista/W7: %USERPROFILE%\AppData\Local\Microsoft\Outlook
  • XP: %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook

“Cannot start Microsoft Office outlook”

Outlook 2003/2007 fails to open:

“Cannot start Microsoft Office outlook. Cannot open the outlook window”

Run the following run command:

  • Outlook.exe /resetnavpane

This little fix normally solves a number of outlook problems, so before doing anything run this… if this doesn’t work then I would look into further issues including different run switches.

Ref: I can’t start Microsoft Outlook

Outlook 2003/2007 | Recover Deleted Item in (Exchange 2007)

Outook 2007
1. Open an Outlook client that has access to the mailbox that has deleted items.
2. Select the Deleted Items folder.
3. From the Tools menu, select Recover Deleted Items.
4. Select the item that you want to recover, and then click Recover Selected Items.

Outlook 2003
For Some reason this option is greyed out on 2003 why???
1. Start, Run, “Regedit”
2. Locate: HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeClientOptions
3. Add DWORD Value “DumpsterAlwaysOn” Value: “1” Value: “Decimal”7.
4. Close Registry Editor.
5. Restart Outlook.

Deleted item retention must be configured on the server

Update the Microsoft Office Word (2007) default template

  1. Click the Office button (Round Logo on top right of office)
  2. Select Open
  3. In the Open dialog box, click Templates (Trusted Templates)
  4. Double-click the Normal template
  5. The Normal template will open so you can edit it. Make changes as you would to any Word document. Keep in mind, though, that any changes you make will be applied to all new documents.
  6. When you’re done making changes to the Normal template, click Save on the Quick Access toolbar.
  7. Close Word and Open up again.
  8. This should now update the template to the setting you made.