Category Archives: Office 2003

Problems that have a connection with microsoft Office 2003

SCANPST.EXE Tool Location (PST recovery)

Looking for ScanPST tool bundled with Microsoft Office?

Try on the following locations:


  • disk drive:\Program Files\Microsoft Office\OFFICE12
  • disk drive:\Program Files\Common Files\System\Mapi\1033\
  • disk drive:\Program Files\Common Files\System\Mapi\1033\NT
  • disk drive:\Program Files\Common Files\System\MSMAPI\1033
  • disk drive:\Program Files(x86)\Microsoft Office\Office12
  • disk drive:\Program Files(x86)\Common Files\System\Mapi\1033\
  • disk drive:\Program Files(x86)\Common Files\System\MSMAPI\1033

Outlook 2007 File Locations

To access the folder holding the toolbar, VBA, send & receive settings, and nickname files, copy and paste:

  • Vista/W7: %USERPROFILE%\AppData\Roaming\Microsoft\Outlook
  • XP: %USERPROFILE%\Application Data\Microsoft\Outlook

To see the message store files, copy and paste:

  • Vista/W7: %USERPROFILE%\AppData\Local\Microsoft\Outlook
  • XP: %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook

“Cannot start Microsoft Office outlook”

Outlook 2003/2007 fails to open:

“Cannot start Microsoft Office outlook. Cannot open the outlook window”

Run the following run command:

  • Outlook.exe /resetnavpane

This little fix normally solves a number of outlook problems, so before doing anything run this… if this doesn’t work then I would look into further issues including different run switches.

Ref: I can’t start Microsoft Outlook

Outlook 2003/2007 | Recover Deleted Item in (Exchange 2007)

Outook 2007
1. Open an Outlook client that has access to the mailbox that has deleted items.
2. Select the Deleted Items folder.
3. From the Tools menu, select Recover Deleted Items.
4. Select the item that you want to recover, and then click Recover Selected Items.

Outlook 2003
For Some reason this option is greyed out on 2003 why???
1. Start, Run, “Regedit”
2. Locate: HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeClientOptions
3. Add DWORD Value “DumpsterAlwaysOn” Value: “1” Value: “Decimal”7.
4. Close Registry Editor.
5. Restart Outlook.

Deleted item retention must be configured on the server

Microsoft Office Outlook 2003 Blocked attachments (*.exe)

Regedit to stop *.com & *.exe in outlook 2003 (different reg entry for 2007)