The sophos update settings are greyed out when a domain policy is in place. This is a problem when testing settings and debugging…
Settings can be changed by editing the iconn file:
- Windows 7: C:\ProgramData\Sophos\AutoUpdate\Config\
- Windows XP: C:\Program files\Sophos\AutoUpdate\Config\
Open iconn.cfg and change “AllowLocalConfig = 0” to “AllowLocalConfig = 1”
[PPI.WebConfig_Primary]
AllowLocalConfig = 0
AutoDialTimeout =
LocalPath =
DownloadGranularity =
ConnectionAddress = \\SERVERNAME\SophosUpdate\CIDs\S000\SAVSCFXP\
PortNumber =
UserName = domain\AVUpdate
UserPassword = ********************
ConnectionType = UNC
Just a tip for other Sophos issues, you can check connectivity to Sophos by confirm the following links work:
http://dci.sophosupd.com/
http://d1.sophosupd.com/
http://d2.sophosupd.com/
http://d1.sophosupd.net/
http://d2.sophosupd.net/