To access the folder holding the toolbar, VBA, send & receive settings, and nickname files, copy and paste:

• Vista/W7: %USERPROFILE%\AppData\Roaming\Microsoft\Outlook
• XP: %USERPROFILE%\Application Data\Microsoft\Outlook

To see the message store files, copy and paste:

• Vista/W7: %USERPROFILE%\AppData\Local\Microsoft\Outlook
• XP: %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook